Warranty

This 90-Day Limited Warranty is provided by Terrashroom Inc. for the TS-01 Automated Personal Mushroom Grow Computer. This Warranty covers defects in materials and workmanship under normal use conditions for a period of 90 days from the date of purchase, as evidenced by a valid proof of purchase. 

Coverage:

  1. The Warranty covers the repair or replacement of defective parts or the entire Product, at the Company’s discretion, free of charge.
  2. The Warranty does not cover damage resulting from misuse, accidents, alterations, or unauthorized repairs.
  3. Consumable components (e.g., air filters) are not covered under this Warranty.

Warranty Claim Process:

To initiate a Warranty claim, Customer must:

  1. Fill out the warranty form found at: https://terrashroom.io/pages/warranty within the warranty period.

1a. On this form, please provide proof of purchase, purchase date, and the Product’s serial number or other identifying information.

1b. Then, please describe the defect or issue in detail (images or videos are appreciated)

  1. Once completed, you may contact our Customer Support team via support@terrashroom.co

Resolution:

  1. If the Product qualifies for Warranty service, the Company will repair or replace the defective Product within a reasonable time.
  2. The Company may provide a refurbished or equivalent replacement Product.
  3. Customer is responsible for shipping costs to return the Product to the Company, while the Company will cover the cost of shipping the repaired or replacement Product back to Customer.

Limitation of Liability:

The Company’s liability under this Warranty is limited to the repair or replacement of the Product as described herein. The Company shall not be liable for any indirect, incidental, consequential, or special damages, including, but not limited to, loss of data, loss of profits, or loss of use, arising out of or in connection with the use or performance of the Product.


Governing Law:

This Warranty is governed by the laws of the state of Texas. Any disputes arising from this Warranty shall be subject to the exclusive jurisdiction of the courts in Texas.


This Warranty represents the sole and exclusive remedy for the Customer and supersedes all other warranties, express or implied, including any warranty of merchantability or fitness for a particular purpose, to the extent permitted by applicable law.


Customer Support:

For Warranty service or inquiries, please contact:

support@terrashroom.co


By accepting and using the Product, Customer acknowledges and agrees to the terms and conditions of this Warranty. The Company reserves the right to modify or amend this Warranty at its discretion.

Please visit https://terrashroom.io/pages/warranty for the most up-to-date Warranty information.


Thank you!

Terrashroom Inc.