Hope you had an awesome Labor Day Weekend & had plenty of time to kick your feet up & with a cold beverage (or mushrooms) in hand.
This update should take 2 minutes to read & this is what we’re gonna cover:
- Last call for securing your line for shipping
- Mass Production One updates
- Weekly video update bank
- Farewell to Juliana
- Customer Feedback System
Let's dive in 👇
Let’s get these units shipped!!!
🚨URGENT - LAST CALL🚨
Secure Your Spot in the Shipping Line
This Saturday (the 7th) is the deadline to convert your $49 deposit and keep your spot in line. After Saturday, any future conversions or pre-orders will be treated as new orders and moved to the end of the queue. This will likely mean you will be waiting until Spring 2025 to receive your terrashroom (4-6 months longer).
Why are we doing this? With the pre-orders & deposits, it’s difficult to juggle whose spot is where in the shipping queue.
(i.e. Sarah Somebody places a deposit in July 2023, then Mark McSomeoneElse placed a full pre-order in August 2023, but then Sarah converts her deposit in Summer 2024 - who is in what order & we have this for thousands?) The answer is based on whenever your initial deposit/purchase was (assuming that it is fully paid for by the deadline).
So we hired this data analyst (S/O Upwork) to make this dynamic order shipping model. After Saturday, it is no longer dynamic, so this is why you need to convert your deposit if you don’t want to wait longer.
Once finished, we will compile this data so we can notify every single user their exact order in line & provide clearer timelines next week. To repeat once more, if you have already paid in full, you have no further steps necessary.
“How do I convert my pre-order deposit??”
Great question - just email us (support@terrashroom.co) with the email address you placed your deposit with and we will happily send you the link to complete your pre-order :)
Manufacturing the ✨crystal clear✨ polycarbonate TS-01 domes
🏭 Mass Production One 🏭
James is back serving his third tour in China, overseeing our first mass production run. We're making great progress! Curious about how we make our durable polycarbonate domes? Check out our latest blog post: [How is the Terrashroom Polycarbonate Made?]
Info on shipping timelines:
After the final call for converting your deposit, we will post the shipping schedule next week so you will be able to know your exact spot in line. Thank you for your patience!
📺 Weekly Video Updates
We're committed to keeping you in the loop. You can now find all our previous weekly updates on our website. Each update comes with a video thumbnail and a concise summary, making it easy to catch up on our journey.
And of course, let us know what kind of videos/content you’d like to see us produce.
Absolute rockstar 🤘
👋 Farewell and Thank You, Juliana 👋
We're bidding a fond farewell to Juliana Rodriguez as she heads back to UT Austin to finish up her degree in mechatronics engineering. Her contributions have been invaluable to our team. She’s helped with an incredible amount of work to get us to production including:
- Outline, organize, and make substantial edits to the TS-01 User Manual
- Helped direct, organize, and film the user tutorial
- Help manage photoshoots and video production
- Helped file patents
- Spent countless hours on Quality Assurance/Control for the TS-01 - uncovering so many bugs & tiny errors that would have possibly been overlooked.
- Being an incredible joy to work with & bringing so many ideas and energy to our team.
Thank you, Juliana, for your dedication and hard work! You will be missed this semester!
Help us help you 🙂
📸 Customer Feedback System 📸
With us shipping out thousands of orders in the coming months we are working on embedding this customer feedback system within the terrashroom app.
This makes it super easy for users to report bugs, suggest app/product improvements, ask mushroom grow questions, etc.
Why this is important: This feedback system helps us determine how we should be spending our time to make sure you’re getting the most of your terrashroom by improving to deliver the best possible experience.
How you can help: Click here to check out the customer review system. Please try and break it & give feedback :)
We love this kind of feedback
🍄 Shoutout to North Spore 🍄
A big thank you to our partners at North Spore. Yall are awesome, and we're thrilled to get things rolling with you!
As always, we're grateful for your support and patience as we bring Terrashroom to life. Your enthusiasm fuels us & we’re so excited to get these out!!!
Happy growing,
Jared Steele
Founder/CEO | Terrashroom
P.S.
Remember, this Saturday (7th) at 11:59 PM CST is the last day to secure your place in line for shipping.
Don't let your Terrashroom deposit get slipped to the back of the line. If you’re confused on how to do this, just email support@terrashroom.co & we’ll have you taken care of.