Frequently asked questions
Have questions around the product, timelines, or other general info that you can't find on the website?
There's a 99% chance your question will be found in the FAQ's below. Please check through these before shooting us a support email.
Thanks in advance!
This page was last updated on 1.17.2024
Is terrashroom available for purchase yet?
Terrashroom is currently available for preorder & will be shipping at a later date.
See “When will the Terrashroom be shipped?” FAQ below.
When will my terrashroom be shipped?
Our target ship date for the first batch is early spring 2024.
Subsequent batches will be shipped later in the year. New orders will be shipped in mid-to-late-2024.
See the timeline above for more details.
What shipping batch will my order be in?
Shipping batches will be determined on chronological sequence of when the order was placed.
Number of orders per batch & future batch ship dates are still being determined; however, we will notify you approximately a month prior to shipping your terrashroom.
I placed a preorder deposit, can I pay the balance due now?
When we are ready to ship your order, we will reach out to you with instructions on how to pay the remaining balance on your preorder. (Don't worry! You will still be locked in to the early bird discount pricing.)
Until then, please hang tight! Do not place a new full-purchase preorder and then request a refund of your original deposit as this will forfeit your original place in line for shipping batches.
Can a terrashroom be used by a beginner with no mushroom experience?
Yes! Terrashroom is designed for use by complete beginners & novices.
The companion smartphone app walks you through the simple, 4-step setup process so you can start growing mushrooms asap.
If you can order a pizza or post a picture to facebook, then you'll have no problem using the terrashroom app.
What kind of mushrooms can I grow in a terrashroom?
You can grow most of your favorite mushroom species in a terrashroom.
We've designed terrashroom for ease-of-use but also give the user total customization:
1) Ready-to-grow mushroom cakes
We ship ready-to-grow, pre-inoculated mushroom cakes (already injected with mushroom spores) that are ready to fruit.
The pre-inoculated cake varieties include:
-reishi
-lion's mane
-blue oyster
-pink oyster
-shiitake
(+ other varieties coming soon)
2) Blank mushroom cakes
We ship pre-sterilized mushroom cakes that allow you to inject your favorite spores into (links to spore suppliers provided).
The two varieties we will offer are:
-dung-loving mushroom cakes
-hardwood-loving mushroom cakes
Note: you cannot grow mycorrhizal species or other mushroom species that require symbiotic relationships with local flora.
How long does it take to grow mushrooms?
You'll likely start seeing your mushrooms grow in as little as 7-10 days for most varieties we offer.
Terrashroom provides optimal environmental conditions to encourage growth, but keep in mind mushrooms can take many weeks to harvest depending on the species grown.
How many pounds of mushrooms can I grow from a terrashroom?
The yield size of your mushroom harvests is dependent on different variables, such as; the size & weight of the grow substrate, variety of mushrooms species, how many previous flushes grown from the cake, etc.
Terrashroom users could expect approximately 1.5 - 4 pounds per month for most hardwood & dung-loving mushroom species.
What are the mushroom cakes made of?
Our cakes are made from a special formula that is designed to produce big, bountiful, & healthy mushroom harvests.
They are made from a variety of renewable and natural materials such as coconut husk, straw, rye, and other naturally decomposed materials.
Does a terrashroom get dirty? How do I clean it?
Your terrashroom is designed to be ultra-low maintenance, without the need to clean regularly.
However, we recommend a light cleaning before & after after harvests.
This can be done by spraying a light cleaning solution & wiping down inside surfaces. Some components are dishwasher safe.
What else can you grow in a terrashroom?
You can grow virtually anything in a terrashroom;
-microgreens (lemon grass, broccoli sprouts, etc.)
-small orchids & other rare flowers
-moss & ferns
-carnivorous plants
-bromeliads
-small reptiles & insects (untested - try at your own risk)
Does terrashroom ship internationally?
Unfortunately, we cannot currently ship internationally at this time.
While we understand the demand and interest around the world, we are currently focusing on establishing a strong foundation in our domestic market before expanding globally.
Can I use terrashroom without the app?
No. The terrashroom app is needed to unlock the full grow chamber functionality & potential (i.e. hyperlapse grow camera, mood lighting, grow environment presets)
How may I update my shipping address?
Shoot us an email at support@terrashroom.co & our support team will be happy to assist you.
Where can I find company & product launch updates?
There's two ways you can stay updated on company updates + product launch updates:
1) To receive regular customer updates, join our pre-launch waitlist here.
2) View previous customer updates on our company blog.
What is the size of a terrashroom?
The size is roughly 2150in^3 or about 14"x14"x22".
We designed it so it's the perfect size to fit on a desk, countertop, or nightstand, & produce substantial flushes of fresh mushrooms per month 🍄
How do I get a refund for my deposit?
If you'd like a refund on your deposit, please fill out our refund request form
What if I have questions that aren’t addressed here?
Send an email to support@terrashroom.co and we will be happy to help! :)